Exchange Policy
🔄 KIDKO EXCHANGE POLICY
We understand that sometimes a product may not meet your expectations, or you may need a different size or design. Therefore, we offer a flexible exchange policy.
✅ 1. Conditions for Exchange
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Exchange requests must be submitted within 7 working days of receiving your order.
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Products must be unused, unwashed, unaltered, and in their original packaging with tags attached.
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The exchange request must be accompanied by the original purchase receipt.
🔁 2. Exchange Options
You may request:
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An exchange for a different size of the same product (if available in stock).
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An exchange for a different product of equal value.
💰 3. Price Difference
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If the new product is more expensive, you will be required to pay the price difference.
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If the new product is less expensive, no refund or store credit will be issued for the difference.
🚚 4. Courier Charges
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Customers are responsible for all shipping charges when returning items for exchange.
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Kidko is not liable for packages lost or damaged during exchange shipping.